RETURN AND EXCHANGE POLICY
- – We accept Return and exchanges within 8 business days of delivery, we do not apply refunds, however, we can exchange for the same article of your purchase, if the exchange is justified or you can apply for store credit.
- – All Items should be returned in original selling condition along with proof of purchase and packaging received.
- – The Merchandise condition is subject to our assessment.
- – Customer is responsible for all related shipping costs for exchanges.
- – Our Return and Exchange policy does not apply for Jewels on sale.
RETURN AND EXCHANGE INSTRUCTIONS
Returns and exchanges may be processed in store or shipped.
To ship, please send to the address listed below.
Sofia Sofia Jewelry, Comercial Paseo Juan Pablo, Tegucigalpa, Honduras.
PHONE: +504 31794676
We are not responsible for items lost or damaged in transit. Please ensure items are shipped back in a box. We recommend using a trackable method with a signature required
A sales representative will reach after we receive the package to process the store credit or exchange.